Frequently Asked Questions (FAQ)
Door Access System
A door access control system is a security solution that controls who can enter specific areas using fingerprint, face recognition, RFID card, PIN code, or mobile access authentication.
Door access systems help improve security, prevent unauthorized entry, monitor staff movement, manage attendance, and reduce the need for physical keys.
Fingerprint access control and face recognition systems are commonly recommended for offices because they provide secure employee authentication and attendance management.
Yes. Most modern access control systems support attendance recording and can generate employee attendance reports.
Yes. Multi-door access control systems can manage multiple entrances and restricted areas from one centralized system.
Yes. CM Tech Malaysia provides professional access control installation services throughout Kuala Lumpur and Selangor.
Yes. We provide troubleshooting, maintenance, upgrading, and repair services for access control systems.
CCTV Installation
IP cameras, wireless CCTV systems, and AI CCTV cameras are popular choices for residential security monitoring.
IP cameras provide higher video quality and smart features, while analog CCTV systems are generally more affordable.
Yes. Most modern CCTV systems support smartphone remote viewing using mobile applications.
Yes. Modern CCTV cameras support infrared night vision or full-color night monitoring technology.
We install trusted brands including Hikvision, Dahua, EZVIZ, and IMOU CCTV systems.
Yes. We provide CCTV installation for homes, offices, factories, warehouses, restaurants, retail shops, and commercial buildings.
Yes. CM Tech provides CCTV troubleshooting, maintenance, upgrading, and repair services.
Technical Support
Yes, we provide after-sales technical support after installation. Our technical team can assist with system checking, troubleshooting, user guidance, and basic configuration support to ensure your CCTV, access control, alarm, and security systems continue operating properly.
Our support services include:
System troubleshooting
Device configuration
Mobile app setup
Network setup
Software updates
Device replacement
Maintenance services
System troubleshooting
Device configuration
Mobile app setup
Network setup
Software updates
Device replacement
Maintenance services
Yes. We provide repair and troubleshooting services for existing systems even if they were installed by other contractors.
Yes. Some issues can be resolved remotely through phone support or remote system access.
Yes. We provide CCTV system upgrading services including camera replacement, recorder upgrades, and AI feature upgrades.
